Frequently Asked Questions (FAQ):

Frequently Asked Questions (FAQ):

1. Hot Rush and 5 Day Rush: We here at WebREPS do not do any shipping. All our products come directly from the manufacturers. When a Hot Rush or 5 Day Rush is requested, this is a service the manufacturer provides for you. If WebREPS has charged you extra for this service and the time promised is not met, we will refund the appropriate "extra charge". We, nor the manufacturer, guarantee these services. WebREPS nor the manufacturer are liable or responsible for any consequences of not having met the proposed timing. Manufacturing only commits to what they think they can accomplish. Any number of factors can come in to play for not meeting deadlines including absenteeism and machinery malfunctions. 2. Express Shipping, with UPS, FedEx, and Common Carriers: Freight moving in the US is a huge multi-faceted operation. These services are implemented by the Manufacturers and we at WebREPS have no control over what actually happens. We, nor the manufacturer, guarantee these services. WebREPS nor the manufacturer are liable or responsible for any consequences of not having met the proposed timing. Manufacturing only commits to what they think they can accomplish. Shipments get lost or misplaced occasionally and timetables get disrupted by bad weather. Usually if there is a "screw-up" FedEx and UPS will refund the "premium" they have charge for these services and we will refund you for any "premium" you were charged.

WebREPS Wholesale is a divison of WebREPS, LLC -- www.HVACWebGroup.com  Toll Free: 800-810-3280 x 101  Fax: 888-971-2999  Email: sales@WebRepsHVAC.com
1880 82nd Avenue, Suite 203. Vero Beach, FL 32966 We Ship to All 50 States, Hawaii & Canada